Terms of service
Privacy policy
At Analog Crafts, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases from our online store.
Information We Collect
We may collect the following information:
Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on the site.
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders.
Communicate with you about your orders and account.
Send you promotional offers and updates (if you opt-in).
Improve our website and services.
Comply with legal obligations.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Companies that help us operate our business, like payment processors and shipping companies.
Legal Requirements: When required by law or to protect our rights.
Data Security
We use security measures to protect your personal information. However, no method of transmission over the Internet is completely secure.
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device. You can set your browser to refuse cookies, but some site features may not work properly.
Trading conditions
Ordering
Process: To place an order, add the desired products to your cart and proceed to checkout. Follow the instructions to complete your purchase.
Confirmation: You will receive an order confirmation email once your purchase is complete.
Payment
Methods: We accept payments via PayPal and debit/credit cards.
Security: All payments are processed securely. We do not store your payment information.
Digital Products
Delivery: All products are digital downloads. You will receive a download link via email upon completing your purchase.
Download Issues: If you experience any issues with your download, please contact us at info@analogcrafts.com for assistance.
Returns and Refunds
Digital Products: Due to the nature of digital products, we do not offer refunds. If you encounter any issues with your purchase, please contact us and we will work to resolve the problem.
Errors: In the event of a technical error or incorrect product delivery, please contact us immediately.