Contact us
FAQs
1. How can I contact you?
You can reach us via email at info@analogcrafts.com or through our social media channels. We are always happy to assist with any questions or concerns.
2. Are your samples royalty-free?
Yes, all of our samples are 100% royalty-free. This means you can use them in your own productions, commercial or non-commercial, without any additional costs or licensing fees.
3. What formats are your samples available in?
Our samples are provided in high-quality WAV format, ensuring optimal sonic fidelity. Some packs also include MIDI files for added flexibility in your productions.
4. How do I download my pack?
After completing your purchase, you will receive an email with a download link. Simply click the link to start downloading your sample pack.
5. What payment methods do you accept?
We accept payments through PayPal, which allows for secure transactions using various payment methods including credit and debit cards.
6. What if I have trouble downloading my files?
If you encounter any issues with your download, please contact our support team at info@analogcrafts.com. We are here to help and ensure you get your files as quickly as possible.
7. Can I get a refund?
Due to the digital nature of our products, we do not offer refunds. However, if you experience any issues with your purchase, please contact us and we will do our best to resolve the problem.
8. Do you offer any discounts or promotions?
Yes, we periodically offer discounts and promotions. Sign up for our newsletter or follow us on Instagram to stay updated on the latest deals and receive exclusive offers.